“VVIP CARE APP” NOW AVAILABLE FROM GOOGLE PLAY STORE
Current merchants can download the new app by searching “VVIP CARE” from the Google Play Store.
With the VVIP CARE app, Bankcard Service merchants will be able to view statements, batch history reports, and order supplies without waiting for customer service representatives on the phone or tablet PC.
Merchants can also submit inquiries, monitor chargeback cases and pending transaction statuses from the app, and contact our customer service team right from the application.
Bankcard Service is always looking for opportunities to save our merchant’s time and enhance experiences. The mobile app is another fast and easy way to access your account when you’re on the go – at the touch of a button.
Stay on top of your account – you can find everything and anything you need to manage it on your VVIP Care app!
VVIP CARE app features:
• VIEW MONTHLY STATEMENTS
No need to wait for paper statements in the mail; view your monthly statements right away.
• BATCH HISTORY INFORMATION
Your batch amount history in the last 7 days will be automatically analyzed into a graph.
• PCI STATUS
Stay up-to-date on your account’s PCI Status. The app will provide the overall status, SAQ versions, scan status and validation date, so you won’t miss the date ever again.
• RISK MANAGEMENT
Submit inquiries, monitor chargeback case and pending transaction status from the app; status detail is provided.
• ORDER SUPPLIES
Instantly send supply order requests from the app; don’t wait on hold for customer service when you can order your supplies from your device!
Application for iOS will soon be announced.
For more information, please contact:
BankCard Services Marketing Team
21281 S. Western Ave., Torrance, CA 90501
Tel: 213-365-1122 / 888-339-0100